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frequently asked questions

General Questions

Do i have to register on the site? Are there size requirements for photos? Do I have to use a Canon camera? Where can I see all my photos and videos? How can I learn about new projects and contests? What if I have a question? What if I have a product or support issue?

P10 Film Contest Questions

How do I enter the contest? Can I submit if I am under 16 years old or a non-US resident? Can I submit multiple films? How do I choose photos to inspire my film? Why is there only one option for the discovery theme? How long can my film be? Are there size requirements? Does my film have to be shot on a Canon camera? What if other people appear in my film? Can I use music in my film? What if people worked with me to make the film? I submitted my film. Now what? Why was my film rejected? Can I post my film online after I submit it? How are the winners selected? Will I be notified if I am not a finalist or winner? Who owns the copyright in my film?

Q: Do i have to register on the site?

A: Visitors are welcome to explore the Long Live Imagination site – our gallery, blog, projects and more. But in order to comment on the site or upload any photo or video, you must first login. If you’ve never logged in before, you can register here.

Q: Are there size requirements for photos?

A: Any time you submit a photo to the site, it must be at least as large at 720x480 pixels (landscape) or 480x720 (portrait). There is also a maximum file size of five (5) megabytes and minimum file size of five hundred (500) kilobytes.

Q: Do I have to use a Canon camera?

A: No. We accept photos taken on any and all photographic equipment. As long as your photograph adheres to our Community Guidelines and any relevant Official Rules (during contests), it will be accepted and will appear in the Gallery.

Q: Where can I see all my photos and videos?

A: Everything you upload to our site is collected under your “My Dashboard” section. Alternatively, any time you see “Search the Gallery” you can enter a name, photo title, or keyword to search for photos or videos on the site.

Q: How can I learn about new projects and contests?

A: When you register for the site, there is an option to be notified of any site news or updates. From time to time, we’ll let you know what’s happening with any contests, projects or other site activities. At any time, you can change this under the “My Account” section within “My Dashboard.”

Q: What if I have a question?

A: If you have any questions or concerns about the site, any contests or projects, you can always leave us a comment on the site and we'll respond back to you. If you have more detailed or specific questions, please reach out to us at help@longliveimagination.com.

Q: What if I have a product or support issue?

A: With any specific product or support questions, you can send an email to canonfriends@cits.canon.com, call our award-winning customer support at 1-800-OK-CANON, or contact us online at http://www.usa.canon.com/support.

Q: How do I enter the contest?

A: To enter the contest, you must be registered for the Long Live Imagination site. You may register using an email address and password combination, or by logging in through a valid Facebook or Twitter account. Once registered, visit the site, imagination.usa.canon.com, and follow the on-screen entry instructions. Please note, submissions will be accepted starting at 9:00 a.m. Pacific Time (PT) on June 4, 2013 and ends at 6:00 a.m. PT on July 23, 2013. See Official Rules for complete details.

Q: Can I submit if I am under 16 years old or a non-US resident?

A: This particular contest is open only to legal residents of the fifty United States and the District of Columbia who are 16 years or older.

Q: Can I submit multiple films?

A: No. There is a limit of one entry per person and per registered e-mail address.

Q: How do I choose photos to inspire my film?

A: Each film must be inspired by one of the winning photographs from each of the 10 storytelling themes of Project Imaginat10n. You can make these selections in the “My Dashboard” section of the site after you register. During the film submission process, you will be prompted to select your inspiration photos.

Q: Why is there only one option for the discovery theme?

A: For the first 9 themes, a judging panel narrowed the pool and a public vote helped determine the 10 winners in each theme. For the final theme, Discovery, Ron Howard hand-picked 1 winner, to be used as inspiration in all the Project Imaginat10n films.

Q: How long can my film be?

A: Submitted films must be at least one minute (1:00) but no longer than ten minutes (10:00), including any credits, which must be no longer than two minutes (2:00).

Q: Are there size requirements?

A: The file size of the film must be no greater than 300MB. Please see the Official Rules for further details regarding technical requirements.

Q: Does my film have to be shot on a Canon camera?

A: No. We accept films taken on any and all photographic equipment. As long as you are eligible to participate and your film adheres to the Official Rules, it will be accepted into the contest and will appear in the Gallery.

Q: What if other people appear in my film?

A: The Official Rules require that you obtain written consent from anyone whose image is identifiable in the film. Release forms that you may wish to use are available for download on this page of the website.

Q: Can I use music in my film?

A: Music is permitted as long as you own the right to the music or have obtained written permission from the owner of the music to use it in the film. Similarly, you must obtain written consent for any other component of the film that is not owned by you (such as artwork, logos, photographs and other video), and if you film any publicly or privately owned properties that are recognizable, you must obtain the owner’s permission to use and feature it in the film. Be sure to read Section 4 of the Official Rules for details regarding clearance requirements.

Q: What if people worked with me to make the film?

A: If you submit the film, you must be listed as the Director of the entry. However, during the submission process, you have the opportunity to list up to 2 contributors who worked with you to create the film (writer, director of photography, etc.) who will be formally recognized if your film is selected as a winner (see Official Rules). You can also list anyone who worked on your film in the credits.

Q: I submitted my film. Now what?

A: Once you have completed the upload process, you will receive notification confirming that your film has been submitted. The submissions managers will then review your film to determine preliminarily whether the film appears to be compliant with the Official Rules and you will receive an official email confirming if your film has been accepted or rejected. This process will generally take three to four days in most cases. Finalists and winners are subject to further verification, and having your film posted in the gallery is not a definitive determination that you are eligible for the contest or that the film complies fully with the Official Rules.

Q: Why was my film rejected?

A: Canon will determine in its discretion whether each film complies with the Official Rules. Check to make sure your film does not contain any material that violates or infringes upon the rights of any third party, including copyrights or trademarks. See Official Rules for details.

Q: Can I post my film online after I submit it?

A: Yes. However, by submitting the film, you agree that for a limited period of time you will not allow the use of your film for certain advertising, marketing or promotional purposes or make any paid arrangements to exhibit your film (e.g., licensing the film to a television or film production company for a fee). Please see Section 6 of the Official Rules for complete details.

Q: How are the winners selected?

A: Judges will select 20 Finalists based on imaginativeness, originality, technical quality, overall impression and the extent to which the film is inspired by 10 of the winning Project Imaginat10n photos (one for each theme). From there, Ron Howard and Bryce Dallas Howard will select 5 Grand Prize winners to be part of “A Ron Howard Presentation” and screened at the Project Imaginat10n Film Festival. If you are selected as a Finalist or Winner, you will be notified by the contest team no later than August 1, 2013. Please see the Official Rules for further information regarding the judging criteria and how they will be weighted.

Q: Will I be notified if I am not a finalist or winner?

A: No. However, you may be notified of other program-related updates if you opted in to receive messaging from us.

Q: Who owns the copyright in my film?

A: You do, of course! It is never Canon’s intention to acquire the copyright in any of the films that are entered. Canon USA advocates and supports artists and artists’ rights. We would like to make it very clear that the creator of any submission in the Project Imaginat10n film contest retains ownership of that submission — period. We need to display the films, promote them in the gallery of the website, and otherwise facilitate the administration and promotion of the contest and Project Imaginat10n, so we are obtaining a license to certain rights from you. By entering the contest, you are giving us and our partners’ rights to use the film in connection with the contest and other advertising and marketing needs. Once again, this in no way limits your copyright of your own film. For full Grant of Rights, see Section 10 of the Official Rules.

Please note: This FAQ is provided solely as a courtesy for prospective contest participants and is not intended to, and will not, modify or amend the Official Rules. Nor will any posting by anyone associated with the contest change the Official Rules. Please make sure you read the Official Rules carefully as they alone govern this contest. Reading this FAQ or any other posting is NOT a substitute for reading the Official Rules. We may update this FAQ from time to time based upon recurring questions that we see.